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Podiatry Content Connection
A Guide to What Podiatry Practices Learn From Reviews
There are three parts to most reviews: stars, comments and quantity.
Stars
- 1 – 2 stars = Your practice is in trouble!
- 3 stars are not good enough
- 4 stars is good
- 4.6 - 4.9 are excellent
- 5 stars may seem questionable (too good to be believed)
94% of potential patients do not consider Podiatrists with less than 4 stars!
Comments
- Bad comments can shut down your online presence.
- A good comment is one that does not dissuade anyone from choosing you.
- A great comment gives reasons to choose you above others.
It is always good policy to thank reviewers and to directly address any negative comments as a reply under the comment.
Number of Recent Reviews
- Too few reviews suggest that no one uses you as their DPM (except perhaps your brother-in-law).
- Old reviews may seem like you might have stopped practicing.
- Lots of recent reviews show that people have chosen you as their provider
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